Terms of Use for Family Pathway

These Terms of Use (“Terms“) contain important information about your rights and responsibilities. Please read them carefully before using our website https://family-pathway.com/ (“Website“). If you do not agree with these Terms, please do not use the Website. The terms “Family Pathway” and “we” refer to the company Family Pathway, which provides the services described below through the Website

Our collection and use of personal data in connection with your use of the Website are described in our Privacy Policy.

Full Agreement

In short: These Terms are a contract between Family Pathway and users of the Website. By using the Website, you agree to abide by these Terms and all applicable laws and rules.

These Terms, the Privacy Policy, the Cookie Policy, and our Notice of Personal Data Processing together constitute a legally binding agreement between our users – patients, their companions, and Website visitors (“users“) and Family Pathway, governing your use of the Website.

By using the Website, you confirm and warrant that:

• You have read these Terms, understand their content, and agree to comply with them in full.
• You are of legal age, and the legislation of your country does not restrict your use of the Website.
• You do not violate the requirements of applicable laws, rules, or the rights of third parties.
• If you do not agree with the Terms, please do not use the Website.

Services

In short: On the Website, you can find information about medical services and clinics that provide them. We connect patients with medical centers and assist in obtaining their services.

Our Services

The Website is a platform that provides users with information about medical services and clinics where they are available (“clinics” or “medical centers“).

On the Website, you can:

• Find information about medical centers, doctors, and the services they provide.
• Receive consultations from our coordinator regarding clinics, doctors, and services.
• Get assistance in choosing the best medical solution specifically for you.

Family Pathway does not appoint specific clinics or doctors to users but provides a list based on their request. We do our best to help find the best option, considering language, country, medical needs, financial preferences, and other user circumstances. Additionally, we connect Family Pathway patients with their chosen center, assist in communication with them, help organize trips for medical services, and provide support even after returning home. Throughout your interaction with the Website, you are supported by Family Pathway coordinators, the majority of whom are qualified medical specialists.

Family Pathway is not a representative of clinics and does not guarantee the quality of their services or specialization. We do not act as intermediaries between patients and medical centers, nor do we provide medical services ourselves. Any information on the Website is not medical advice and cannot be used as guidance for action.

Clinic Selection

We receive requests from clinics to add their information to the Website, after which we meticulously assess each one against our criteria to provide you with only the best options. When selecting clinics, we consider:

1. Physician Qualifications:

• Education and specialized training.
• Work experience.
• Licenses and certificates.
• Membership in professional associations and international communities (ISAPS, ASPS, EURAPS, EORTC, and others).
• Internships and qualifications acquired at clinics abroad.
• Research activities, publications, participation in relevant events.
• Awards and grants.

2. Clinic Standards:

• Adherence to international treatment protocols.
• Accreditation by reputable international healthcare organizations (JCI, ISO, ESMO, EFQM, and others).
• Certificates from independent auditing firms and rating agencies (TOP Focus, TÜV, TEMOS, and others).

3. Clinic Infrastructure:

• Modern, highly efficient, and safe equipment.
• In-house laboratories.
• Use of state-of-the-art materials (prosthetics, implants, etc.).
• Availability of innovative treatment methods.
• Participation in clinical trials.
• Presence of educational centers.

4. Response Time of the medical center to patient inquiries.

5. Service Level for Foreign Patients:

• Availability of a dedicated medical coordinator and translator.
• Transfer services.
• Accommodation at partner hotels at special rates.
• Assistance with visa arrangements and more.

6. Patient Feedback on treatment at the clinic, both on the clinic’s website and publicly available on third-party review websites.

Information on the Website

Our goal is to provide the most objective information and assist users in finding the best solution to their medical questions.

The information you see on the website is obtained directly from medical centers or collected from reliable, in our opinion, open sources. We strive to provide accurate and up-to-date information, but we cannot guarantee it.

Some treatment methods and pharmaceutical products displayed on the website may be prohibited in certain countries. We remind you that you are solely responsible for complying with the laws that apply to you.

Content

In short: Family Pathway owns the Website and all the content contained on it. We grant you specific rights to use the Website and its content for personal purposes and may grant permission for commercial use. You are prohibited from copying and distributing content in violation of Family Pathway’s rights or the rights of content owners. We do not endorse clinics, medications, or services, but we may inform you about discounts and special offers from medical centers.

All materials on the Website, including text, graphics, information, images, icons, photographs, videos, sounds, music, computer code, trademarks, logos, and any other materials, as well as intellectual property rights to such materials (collectively, “Content“), belong to Family Pathway and/or are used with the permission of the respective rights holder.

The Content is protected by copyright under applicable laws and international intellectual property law, which you must adhere to. You may use the Content only with the permission of its author or rights holder, except as provided by these Terms and applicable laws. Please note that a fee may be charged for the right to use the Content.

Use of Content

When you use (share, copy, upload) Content, you do not acquire any rights to it. You agree not to modify or remove any authorship or ownership notices and other metadata from such Content.

When using Content, it is mandatory to include a hyperlink within the first paragraph to the original article page with the mention of the Family Pathway brand, as well as the author of the material, if such information is provided.

Use for Personal Purposes

You may use the Content for personal non-commercial purposes without prior permission. Family Pathway grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license with no territorial restrictions for the duration of these Terms to:

• Access and view any Content on the Website;
• Distribute Content by posting it on social networks or copying a link to the Website page.

To use the license, you must comply with these Terms.

Use for Commercial Purposes

Using Content for profit or engaging in public or governmental activities is considered commercial use. To do this, you need to obtain special permission and, if applicable, pay a fee.

To obtain permission to use Content for commercial purposes, please contact us at family-pathway@gmail.com.

Third-Party Websites and Services

In short: When using websites and services not under our control, you must adhere to their respective terms of use.

Some features of the Website, such as displaying a clinic’s location on a map, are provided by third-party websites and services that Family Pathway does not control. Additionally, for communication with clinic representatives, you may be directed to third-party messengers. Your use of third-party websites and services is governed by their own terms of use and privacy notices.

Family Pathway is not responsible for:

• The content and functionality of such websites and services.
• Personal data processed by such websites and services.
• Losses, damages, or financial obligations that may arise from your use of a third-party website or service.

Disclaimer of Warranties

In short: The Website is provided “as is.” We make no warranties or promises regarding the Website and its content.

The Website is provided “as is.” Family Pathway makes no promises or warranties regarding the Website and the information provided, except as expressly stated in these Terms.

We do not warrant or promise that:

• The Website is free from viruses, operates continuously, and is error-free.
• The Content is accurate, reliable, adequate, or useful.
• The Website and Content are fit for commercial purposes, suitable for a specific purpose, or do not infringe on the intellectual property rights of third parties or other rights.

Limitation of Liability

In short: Family Pathway is not liable for damages or losses arising from your use or inability to use the Website or in connection with these Terms, as well as the consequences of treatment or recommendations presented on the Website. However, we always strive to assist our users in case of difficulties.

Family Pathway is not responsible if any content on the Website is inaccurate, unreliable, or incomplete, for typographical errors or mistakes in the text, or for the consequences of your use of the Content or the application of information obtained.

We cannot influence medical treatment or guarantee the accuracy of medical recommendations provided through the Website. Therefore, we are not responsible for the consequences of such treatment or recommendations, even if they are provided by Family Pathway coordinators or clinics featured on the Website.

Family Pathway, its founders, partners, employees, contractors, and agents are not liable for any losses, lost profits, data loss, or reputation damage associated with the use or inability to use the Website and information obtained from Family Pathway or arising from errors, omissions, interruptions, defects, viruses, or other issues. This provision applies even if Family Pathway has been notified of the possibility of such losses.

The above disclaimers and limitations of liability apply to the maximum extent permitted by law.

Indemnification

In short: You are responsible for using the Website. If you get into a dispute with a third party, we will not be involved in its resolution.

To the fullest extent permitted by applicable law, you agree to release, indemnify, and hold harmless Family Pathway, our partners, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees or expenses for legal services, professional advisors, and other specialists) arising in any way or resulting from:

• Your violation of these Terms.
• Your use (including improper use) of the Website or Content.
• Your violation of laws or the rights of third parties.

Other Terms

Family Pathway has the right to check whether you comply with the Terms by using the Website. In case of violations, we may revoke or suspend your access to the Website.

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in effect and enforceable.

We may assign our rights and obligations under these Terms to third parties, but this will not affect your rights or our obligations under this Agreement.

We reserve the right to make changes to these Terms. In the case of a significant change that may affect your use of the Website or your rights as a user, we will notify you in a reasonable time before it takes effect, either by posting a message on the Website or by sending you an email.

The printed version of the Terms is a valid evidence in legal or administrative proceedings arising from or in connection with the use of the Website, to the same extent and on the same conditions as other documents and records created and stored in print form.